ISO 9001 Quality Management Systems

ISO 9001 Quality Management Systems is a core standard.

When a business becomes certified to the ISO 9001:2015 Quality Management System standard, it clearly demonstrates its commitment to the highest standards of quality. This standard provides guidance and tools to help you provide your customers with consistent, good quality products and services that meet their requirements.

ISO 9001 builds on seven quality management principles:

• Customer Focus
• Leadership
• Engagement of People
• Process Approach
• Improvement
• Evidence-based Decision Making
• Relationship Management

By implementing these principles, your business is set up to consistently create value for your customers. This, in turn, brings many business benefits.

There are many benefits to becoming ISO 9001:2015 certified, some of which are not realized until a few years after implementation. Some businesses incorrectly view ISO 9001:2015 as a cumbersome and non-essential tool to help manage their business, if implemented correctly you will see this is not the case.

• Demonstrate to your customers you are committed to providing a quality service and aim to exceed their expectations
• Many organisations specify ISO 9001 as a prerequisite to doing business with suppliers
• Provides leadership with a method and focus for delivering their strategic plan
• Allows the business to evaluate itself and its processes and identify opportunities for improvement
• Streamline your processes which often leads to cost savings but more importantly, less time trying to resolve issues or look for workarounds
• Focus on the risks to your business and implement mitigations and provide business resilience
• Understand your legal obligations and help to ensure compliance

There are many different Certification Bodies in the market providing ISO 9001 Certification and technically all have the same value attached to them in terms of providing a certificate. However, the service level and support you can receive will vary greatly from Certification Body to Certification Body. Auva are UKAS Accredited and this can be verified on the IAS Website.

This support is not only important when dealing with the office but also with the auditors themselves.

From its inception, FASTRACK has focused on doing things different to our competitors. All ISO Auditors in the industry are qualified in the same manner to the same level but we select and train our auditors carefully.

• Our auditors will all have in-depth business knowledge so they can focus on your business needs not just what the standard asks for.
• They are not nit picky
• Training is delivered annually on new techniques and skills
• We carefully select each auditor to suit your business, we don’t just send the nearest to save some money